Shipping policy

📦 **Shipping Times & Fulfillment**

All items at The Velvet Telephone are made to order using trusted print-on-demand partners. Please allow the following processing and shipping windows:

- **Order Processing:** 2–4 business days
- **Shipping (U.S.):** 5–8 business days via Economy Shipping
- **International Shipping:** Coming soon!

You’ll receive a tracking number as soon as your order ships.

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🚚 **Shipping Costs**

- **United States:** Free standard shipping on all orders.
- **Other regions:** Not currently available — we’re working to expand!

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📍 **Delivery Issues**

If your order is delayed, lost, or arrives damaged, please contact us within **7 days** of delivery at **hello@velvettelephone.com**. Include:

- Your order number
- Description of the issue
- Clear photos, if applicable

We’ll review the issue and work with our print partner to make it right.

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🎁 **Additional Notes**

- We are not responsible for orders returned due to incorrect shipping addresses provided at checkout.
- Delivery timelines are estimates and may vary during holidays or due to carrier delays.

Thanks for your patience while we craft and ship your order!